Georgia Power has revamped its streetlight outage reporting tool for customers.
With more than 900,000 streetlights across the state, Georgia Power’s newly updated Street Light Outage Map and reporting tool online makes reporting issues easier than ever. It is an interactive platform where customers can submit outdoor lighting repair requests in their area. This digital tool has been a resource for customers since 2021, but the recent upgrades have simplified the reporting process even further, making it more user-friendly.
“We know that streetlights help enhance safety and elevate the quality of life for residents and visitors in our state,” said Scotty Burkes, Outdoor Lighting Maintenance Manager at Georgia Power. “The recent advancements to our Street Light Outage Map and reporting tool serve as a testament of our commitment to continuously improve our operations. By integrating these innovative technologies, we are not only meeting the evolving needs of our valued customers, but also fostering a seamless and efficient experience throughout the entire outage reporting process.”
Here’s how to report a streetlight outage to Georgia Power: Visit www.GeorgiaPower.com/Streetlight Enter the address in the search box, or zoom into the closest area on the map If the light exists on the map, click it, then click “REPORT STREET LIGHT ISSUE” If the light does not exist on the map, right-click, or longpress via a mobile device, then click REPORT AN ISSUE WITH A LIGHT NOT DISPLAYED ON THE MAP” Populate all requested information on the form and then click “DONE” If customers notice streetlights on during the day, they can report that as an issue as well, helping reduce wasted energy during daylight hours.
To learn more, visit www.GeorgiaPower.com/Outdoor-Lighting.
